Privacy Policy

1. Our Commitment to Your Privacy

At iBeauco Private Limited (operating under the brand "iBEAUCO", and referred to as "we", "us", or "our"), we believe transparency is the foundation of trust—in our skincare formulations and in how we handle your personal information. This Privacy Policy details the types of information we collect, how we protect it, and your rights regarding your data when you visit our website or interact with our digital services.

2. Information We Collect

• Personal Identifiers: Name, shipping address, billing address, phone number, and email address provided during order placement or newsletter subscription.
• Diagnostic Skin Quiz Data: Information voluntarily provided during our Routine Finder Diagnostic Quiz (e.g., skin concerns, oiliness levels, sensitivity history) used exclusively to formulate tailored product recommendations.
• Transaction Data: Encrypted payment tokenization data processed securely via PCI-DSS Level 1 compliant payment gateways (Razorpay, Stripe, UPI, NetBanking). iBEAUCO does not store full credit card numbers or banking passwords.
• Technical & Usage Analytics: IP addresses, browser types, device fingerprints, and anonymized browsing behavior to optimize page speed and site functionality.

3. How We Use Your Information

We process your personal information strictly for legitimate commercial and customer care purposes:

• Processing, packing, and dispatching your skincare orders.
• Providing real-time SMS/WhatsApp order tracking and delivery status alerts.
• Delivering personalized skincare recommendations based on your diagnostic answers.
• Responding to customer concierge and dermatological safety queries.
• Preventing fraudulent transactions and unauthorized account access.

4. Zero Third-Party Data Selling

iBEAUCO does not, and will never, sell, rent, or trade your personal data to third-party data brokers or marketing agencies. We share information strictly with essential fulfillment partners (e.g., logistics providers like Blue Dart, Delhivery) and secure payment processors.

5. Data Security & Retention

All traffic between your browser and our servers is encrypted using 256-bit Transport Layer Security (TLS/SSL). Personal transaction records are retained only for the period mandated by tax and commercial regulations, after which they are securely scrubbed.

6. Your Rights & Data Requests

You have the right to access, rectify, or request the deletion of your personal data at any time. To exercise your rights or unsubscribe from marketing emails, contact our Data Protection Concierge at privacy@ibeauco.com.